What Banks Look For in Evidence

You are writing for the bank reviewer. Here is what they actually want to see.

September 3, 2026 · 3 min read

Write for the reviewer

A dispute is decided by a reviewer working quickly through many cases. Understanding what they need, and giving it to them clearly, is far more effective than submitting everything you have and hoping.

Clear proof of a legitimate sale

Reviewers want to see, plainly, that a real customer made a real purchase that was delivered. Evidence that establishes that story directly is what they are looking for, not tangential detail.

Relevant, not exhaustive

Burying the key proof in a pile of irrelevant screenshots makes a reviewer's job harder and your case weaker. Relevant evidence, clearly presented, beats an exhaustive but unfocused dump.

Answer the specific dispute

Above all, a reviewer wants evidence that answers the specific claim being made. A packet tailored to the dispute's reason gives them exactly what they need to rule in your favor.

Key takeaways

Write for a fast working reviewer
Show clear proof of a legitimate, delivered sale
Keep evidence relevant, not exhaustive
Directly answer the specific dispute

Written by

Julien Jimenez

Julien Jimenez is an independent software builder based in Paris. He designs, ships, and operates focused SaaS products for small businesses and independent professionals. Read the full author page.